CAREER HIGHLIGHTS
Transforming highly difficult challenges into decidedly successful outcomes inclusive of systems, processes, and people. Building strong coalitions with focused resolution, inspired vision, clear strategic plans, and effective stakeholder engagement. Proven expertise and leadership backed by a globally diverse career in Program Management, Change Management, and Process Improvement.
Exceptional record of leading and guiding teams toward increased cohesiveness, effectiveness, and productivity. Passion for creating lasting organizational change through customer-centric thought leadership, diversity, inclusiveness, and social-emotional intelligence. Recognized for listening deeply and leading from the inside out; igniting untapped potential, shared goals, and inspiration. |
EnvoyPeace | Founder: Principal Consultant & Coach
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Western Union | Contract & Employee: As change management consultant, and later Process Improvement Program Office Director, transformed regulatory relationships and established world-class operations across 50+ countries.
Medical Device Consulting | 1 Contract: Led process improvement and change management across five Sales Force HC-connected customer service areas, optimizing data quality, processing times, and customer service effectiveness.
United Nations Habitat and Water Sanitation & Hygiene w/African Management Services Co. | 2 Grant Contracts: Led efforts with cross-cultural boards to create program improvements and working solutions for developing countries.
Business & Personal Workshops & Coaching: Provided organizational and individual workshops and coaching in the areas of leadership, personal and professional growth, social-emotional development, fulfillment, empowerment, conflict resolution, communication, and diversity to businesses, schools, community groups and individuals internationally in-person and virtually.
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Lean Six-Sigma Process Improvement Black Belt & Trainer: Trained and mentored over 150 employees with a rating of 96%. Achieved over $8.5M in savings over five years while also performing full- and part-time on other contracts.
Program Manager, Technical Task Orders and Operations: Led over 40 employees on seven sub-contracts for the strategic planning, development, testing, deployment, and enhancement of a nationally significant, secure hardware and software development program; including the technology used to capture 9-11 terrorists. Program Manager, Operations & Maintenance: Built and directed a cross-functional contractor/military team of 20 people in the test, evaluation, and start-up operations of a 24×7 nationally significant, secure system used to integrate complex real-time data from 26 agencies; resolving information breakdowns experienced during the 9-11 attacks. |
HQ Air Combat Command, Program Manager: Financial and Technical Program Manager of $165M in Combat Communications & Air Traffic Control Acquisitions programs. Saved $35M by achieving stakeholder requirements consensus across multiple Air Force, Army, and Navy command units, and streamlining technical specifications for improved air request net procedures.
HQ Air Force Communications Command, Team Chief: Led elite Air Traffic Control & Landing Systems Test & Evaluation teams to resolve critical equipment and procedures safety issues. Re-engineered outdated and state-of-the-art equipment beyond specifications. Recognized as a Department of Defense expert, helping define international air traffic systems standards in place now for decades. |
Non-Profit | Board Member & Director
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BUSINESS ACUMEN
SECTOR EXPERIENCEInternational Transformational Change Leader on programs as large as $165M a year with 260 geographically dispersed personnel in Fortune 500, Small Business & Cottage Industries, Government, Military, and Non-Profit organizations. |
GLOBAL BUSINESS CULTUREIn-country work and consulting in Uganda, Kenya, Saudi Arabia, India, Thailand, Mexico, and Canada. Process Improvement Program Management Office Director for regulatory compliance operations in over 50 countries. |
AREAS OF EXPERTISE
AREAS OF EXPERTISE
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INDUSTRY KNOWLEDGE
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CHANGE MANAGEMENT TOOLS
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EDUCATION
Q&A
Why did you choose your profession?
I’d say my profession chose me – naturally. I followed a path of engineering and technology, because I liked math and science and it was easy for me. I became recognized as a solver of the most difficult problems, because of my curiosity and tenacity for finding a solution, and my natural connection with others in listening to their challenges and ideas. I dove deep into helping individuals and groups unleash their untapped potential, because I experienced the transformation in myself and those around me. I keep engaging in corporate environment because I believe it is one of the most powerful and influential tools in changing society and our world. Who is the one person that has done the most to shape your career? Noel Benner was my mentor when I first became an officer in the Air Force. He saw potential in me that I didn’t yet see in myself. It felt like he made it his mission to help make me the best officer and engineer that I could be. He chose me, and I eventually chose him back. He took his job to heart, and we shared a very close and special bond. He believed I could do anything and solve any problem. Starting from the first job we did together he gave me unbounded space to realize this for myself. He gave me the freedom to figure out problems, to lead others, to speak on his behalf, to lead him, to make mistakes, and to find success at the end of every road. What do you feel is your greatest accomplishment? Every time I can help a person or team of people realize something powerful and new about themselves and life – something enlightening, heart-opening, connecting and life-changing – that feels like a great accomplishment. This is why I gravitate to process improvement and change management, for people and organizations. I believe that we can keep opening wider into our humanness and hearts, in business and our day-to-day lives, and that my greatest accomplishments have yet to be realized. In Ugandan culture people are very polite and non-confrontational at work. Seeing a group of Ugandan managers embrace healthy conflict and take it on for themselves and their organization as a way to find the best solutions, is one of my most memorable accomplishments. How would your peers and team members describe your leadership? I believe that foremost I’m seen as a servant leader. I listen with the sincere intention of learning what’s blocking a person or team from doing their job well, and what help would they like in removing those obstacles and creating a more supportive environment. I like to call it open-door half-baked servant leadership by walking around. Hopefully the half-baked part raises an eyebrow. It means we are all imperfect leaders in our job rolls and in our relating to each other. We can open to that when trying to work through technical, as well as social-emotional, challenges. We can bring our wildly creative, not-fully-cooked ideas to each other, and complete the baking process together. I also hope that people recognize me as an adaptable leader – someone who can change styles to match the situation at hand. |
INTEREST & HOBBIES
PRAISE & REVIEWS
“I was impressed with Kevin from the time we met, and he has delivered everything I hoped for, and more. He fit in immediately with our staff and our global compliance customers. He works diligently, proficiently, and quickly – facilitating several meetings a day for Latin America, Europe, Asia, and the South Pacific. The processes are a challenging and convoluted mix of regulations and I’m amazed at how instantly and effortlessly he has picked it up. He listens vigilantly and asks just the right probing questions in a way that the supports collaborative, supportive teamwork. Kevin is truly a well-seasoned business professional, and definitely knows the ins and outs of Six-Sigma. I know the compliance team feels the same." Curt Klus - Former Vice President, Western Union Global Process & Productivity, Englewood, CO “Kevin is a true professional; invaluable to have on my projects. If there is a better way, he will find it. If there’s not a better way, then he’s willing to do what needs to be done. In other words, he saves me time and money and makes it easier to get the hard stuff done. I also appreciate his well-tuned attention to detail. As a result my projects always end up with better-than-expected results. There are always things that I do not have the capacity to see and correct in time. He also seems to have a knack for seeing the bigger picture, and asking the right questions to run things efficiently; reducing time and materials, avoiding rework, improving work flow, and easing the general frustration that can creep into challenging situations.” James Ripley – Owner, Creative Endeavors Construction, Boulder, CO “Kevin is an outstanding coach whose diverse methods help to explore the true essence of who you are and to connect with your true self. He combines spiritual wisdom, intuition and rational thought in ways that inspire, and his insightful methods help you work through emotional blockages and barriers and be your authentic self. Kevin is fantastic to work with.” Gerry Mellas - Head of DBI Contracts & Governance at Victorian Managed Insurance Authority, Melbourne, Australia Dec ‘20: “After a few coaching and Intentional Journey sessions with Kevin, I am excited to recommend him. The recent process Kevin chose for my session was perfect and his guidance led me to life changing realizations. I will be back for more when needed. 🙂” Jul ’22: “Working with Kevin Lockwood has changed my life. He has a complementary set of skills and strategies that model for me how to improve the management of my emotional nature and practice focus for functionality. He sees me and respectfully asks all the right questions that help me reach solutions. Thank you, Kevin!” SharonAnne Luchene - Creative Educational Personal Care Provider, Denver, CO “Kevin is a first-rate coach, counselor, empathic listener and skilled leader & healer. I’ve known him nearly 20 years, and he’s done an enormous amount of his own healing & transformational work, a necessity for anyone serious about inner change guidance. He’s the real deal. He can meet you wherever you are, in total non-judgment, an extraordinary ally and cheerleader on your journey to healing and thriving.” Stephen Bross - Owner at Bross Creative LLC, Boulder, CO “Kevin and I still collaborate and communicate regularly concerning our personal and business-coaching practices. I marvel at his tenacity to continue to grow his talents in supporting others. His leadership and management skills, combined with his emotional intelligence experience, make him a perfect hire.” Skip Lackey - Founder, Praxis Leadership Academy and CEO, Founder G-Code Partners, Louisville, CO “I took the seven-week Positive Intelligence class that Kevin offers, and we then co-facilitated a 14-week Light in the Heart of Darkness class exploring and transmuting depression. Currently, we work together in the weekly Positive Intelligence Grow program he offers. He continues to amaze me with his grace, presence, and willingness to lovingly support others.” Theresa Tajali Tolan - Professional Coach, Peace Educator and Consultant, The Consciousness Project LLC, Billings, MT “A long time ago I learned how to know a great lesson. I reflect on what I experienced or heard. If, after some time, I am still giving thought to the experience, then I know it was valuable to me. If I forget it right away, then it probably wasn’t that important. I found that I’ve been thinking about your workshop since that evening and I’m always glad for anything that enhances my journey. Kevin, your coaching is a gift to all who open themselves wider. You are so suited to bringing others together and making something good. You lead with a gentle touch that assures people they are safe in their own development.” Shirley Shanks Camenzind - Retired Business Owner & CEO, North Wilkesboro, NC |